Studies reveal that 70% of people completely trust the information provided in online reviews. For better or worse the internet has replaced the local watering hole where most people go for advice on who to hire. And this includes any mobile notary public, which is why you need to be proactive on notary websites that offer reviews.
Prospective clients will use the reviews to determine if they will choose your services over the competition. It is important to be proactive and create your own profile on as many review websites as you can. Below are four of the most popular and make an excellent starting point to establish your reputation online as a great notary.
Not All are Specifically Notary Websites, but this is a Great Start
Since its inception in 2004, Yelp has established itself as the leader in online review sites. As a notary service provider, you can create or claim your business page to establish your presence on this site. On your business page, you can list your service areas, hours, payment information and rate range. Your past clients can post reviews and give you a star rating from one to five. Your star rating generates a detailed monthly and yearly trend report you can use to gauge your business growth and reputation increases.
Angie’s List allows your clients to shop for your mobile notary services right on the site. Upon selecting your ad, site visitors can read about your service package, check pricing information and read reviews from your past clients. The site gauges your reviews to create an overall letter grade. All of the reviews are verified to keep malicious individuals from driving down your rating. If you reach specific review milestones, you may even receive an award that displays prominently on your service page.
At first glance, the Yellow Pages may feel a little outdated. However, this site continues to be a trusted source for online reviews. Site visitors can search for your company by name or service type. Upon landing on your page, they can browse through detailed reviews and a simplified star rating. Links to your website, social media accounts and contact information allow for quick and easy accessibility for individuals in need of mobile notary services.
The up and coming site, 123Notary, lists your service page alongside other industry professionals in your area with just a single search. The basic profile layout allows you to create a bio and include your full range of services for clients to review. Upon completion of the scheduled service appointment, clients can return to your service page to leave a review about their experience. Positive and neutral reviews are immediately listed with the client’s name and posting date. Negative reviews are screened in a two stage process to eliminate erroneous or unfair depictions of the provided services.
Encouraging Positive Reviews
Obtaining reviews from your clients on notary websites is often as easy as asking for an honest summary and star rating before you leave the appointment. You can create business cards with links to your favorite review sites to help clients navigate to the appropriate place to share their experience. As your web presence improves, your past and current clients can search for your name online and leave a review on the site of their choosing. When you receive a review, you can address the user with a message of thanks or offer to rectify negative situations or interactions. Your feedback reinforces your commitment to providing the best services possible in such a competitive industry.
The more engaged you are on notary websites for reviews, the more willing you appear to accept new business.